Support
Get help with Purpose
Find help with Purpose, follow a guided faith trail, purchases when offered, and app settings.
Getting started
To follow a guided faith trail, begin with denomination preference, life profile, reminder time, goals, and trail progress. Review the result against completed days, reflection notes, preferred themes, and prayer habits before acting on it.
- Install the latest app version.
- Check your connection for online features.
- Restart the app if a screen does not refresh.
Purchases and subscriptions
If Purpose offers a purchase, trial, or subscription, billing and refunds are managed by the store account used to complete it.
- Use Restore Purchases after reinstalling.
- Use your store account for billing changes.
- Contact support if access does not refresh.
Contact support
Include your device model, app version, country, and the exact screen where the issue happened.
- Screenshots help support reproduce visual issues.
- Do not send payment card details.
- Mention whether the issue is on iOS or Android.